We often get asked what a concierge is, what Surrey Hills Concierge is all about and what we can offer. So today we are going to define concierge and explain what a concierge does both in the traditional sense and in the modern day.
The Traditional Concierge
Traditionally a concierge is a staff member at a hotel, airport, apartment complex or office building who assists guests by undertaking duties similar to those of a receptionist. These include handling luggage, providing information, making reservations for tours, restaurants and spas and organising transportation. In apartment complexes, a concierge may be entrusted with managing mail, holding apartment keys to deal with emergencies when residents are absent, and acting as a go-between for residents and management when the latter is not on-site.
The Modern Day Concierge
Modern day concierge companies serve as your lifestyle manager, which is similar to a PA or secretary. Modern concierge companies are common in London and increasingly common in counties such as Surrey. They generally help busy individuals to manage their lifestyle, ensuring their ‘life admin’ and diary management is taken care of. This allows those who employ a concierge to focus their attention on tasks that only they can do, along with hobbies and pursuits that give them enjoyment.
What does concierge mean to SHC?
At Surrey Hills Concierge, we fall somewhere in the middle plus a little bit more. We integrate neatly into your household and take on the responsibility for the many jobs you don’t have the time, expertise or desire to do yourself. We are diligent, professional, efficient and trustworthy and will quickly grasp how best we can help.
We offer a variety of monthly packages which gives you our support for a guaranteed number of hours each month. The services we supply in those hours are a bespoke mix of exactly what you need, week by week and month by month. Some examples of the services you can make use of are detailed below.
Errands
Who really enjoys running errands? Whether it’s organising your dry cleaning, posting parcels and letters or doing a shop, wouldn’t you much rather spend the frustrating amount of time it takes to run just a few simple errands on something enjoyable? By offloading your run-around tasks onto SHC, you can free up your time for what you want to do, even if that’s some straightforward R&R.
Chores
Chores can be a real drain on your time and household chores often feel like mindless drudgery. From ironing, cleaning and decluttering to getting on top of ‘life admin’ and even ordering the online food shop, waiting in for it and packing it away, SHC can take these dull tasks off your plate.
Lifestyle Manager
From managing your diary to arranging appointments, booking holidays, restaurants and special days out to organising a celebratory dinner party, SHC help bring your lifestyle up to the level you want.
Admin
Got your own business? We become your very own Personal Assistant, performing secretarial services such as organising office supplies, creating reports, spreadsheets and presentations, and even organising corporate events.
